Speak to an advisor who will explain your upgrade options, contract timing and likely monthly costs in plain English. You decide what to do next, in your own time.
Call 0330 059 9341Calls to 0330 numbers cost the same as a call to a standard UK landline (01 or 02) and are usually included in your plan's inclusive minutes. Lines open 7 days a week.
Not essential, but a rough idea helps the advisor give you useful answers.
MYPHONESHOP is a UK telephone advisory service for people thinking about upgrading their mobile phone. Here is exactly what you can and can't expect from a call.
Most calls take between ten and twenty minutes, depending on how many options you want to talk through.
Share what you know about your current phone, your contract and what you'd like from your next handset.
The advisor explains the types of handsets and plans that may suit your budget, including upfront and monthly costs.
There is nothing to sign on the call. Compare the information with your current deal and act only if it suits you.
Our advisors focus on the questions people most often have when an upgrade is coming up.
Understanding when your contract allows an upgrade, and what changes if you upgrade early instead of waiting for the end date.
Weighing up screen size, camera, battery life and storage against the price difference between models.
Separating the cost of the handset from the cost of your airtime so you can see what you are actually paying for.
Whether trading in your old phone, keeping it, or moving to a SIM-only plan could make more sense for you.
Whether or not you call us, these points are worth checking with your provider before you agree to a new contract.
We don't charge callers for our advice. You only pay your normal call charges to your own phone provider.
If you choose to buy a phone or plan from a retailer we tell you about, we may receive a referral fee from that retailer. This doesn't change the price you pay, and you are free to buy from anyone you like.
We don't charge for our advice. 0330 numbers are charged at the same rate as standard UK landline numbers (01 and 02) and are normally included in inclusive minutes. If you are unsure, check with your phone provider.
No. MYPHONESHOP is an independent advisory service. For billing, account changes, lost or stolen phones, or technical faults, please contact your network provider directly using the details on your bill.
Never. Our advisors don't need and will never ask for passwords, PINs, security codes or card details. If anyone claiming to be MYPHONESHOP asks for these, end the call and email us.
No. The call is for information only. Many people call simply to understand whether upgrading now makes sense or whether they should wait.
No. Prices and eligibility are set by retailers and networks and depend on your circumstances, including credit checks. We explain the options available so you can make an informed choice.
Our lines are open 7 days a week. You can also email info@myphoneshop.online and we'll reply as soon as we can.
Call an independent advisor for clear answers. No commitment, and nothing to sign.
Call 0330 059 9341Charged at standard UK landline rates. Usually included in inclusive minutes.